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Terms of use

General provisions

  1. The owner of the website www.fouremki.com is the company Solar Palace Spa & Wellness – Lila Najmoła, located at 22, 24 Jaszczurcza Góra Str., 11-700 Mrągowo
  2. All the transactions made in www.fouremki.com refer to the products, which are in the Four’eMki’s offer.
  3. The prices of all products are given in Polish zloty and include VAT.
  4. All products are new, made of high quality materials and sewn in Poland.

Order

  1. Only companies and Clients above 18 years of age are entitled to make orders in the online shop. Online orders can be made by filing in the form and making the payment.
  2. The order will be completed, provided that all fields marked * are filled in.
  3. Online orders are accepted 24 hours a day throughout the year.
  4. Orders are executed from 7 to 14 working days after receiving the payment or confirmation of making a payment.

Payment and invoice

  1. Payments for the goods are made via bank transfer on account: Hotel Solar Palace Spa & Wellness – Lila Najmoła, BZWBK 18 1090 1841 0000 0001 1774 7172.
  2. For each purchase invoice is issued.

Returns and complaints

  1. In case of complaints, please contact us via email: kontakt@fouremki.com.
  2. The product having defects should be returned at the expense of the company Four’eMki to the address given above in section 1. The invoice must be attached to each returned good. In addition, please send information about the complaint via email kontakt@fouremki.com.
  3. Defective product will be replaced with a new one. If it is not possible, the Client will get the refund for the good (together with the shipment costs) or new product will be offered.
  4. Within 10 days of receiving the goods, the Customer has the right to withdraw from the contract without giving any reason, provided that the return goods are unused. In accordance with the Act of March 2nd 2000 referring to right of protection of certain consumer rights and liability for damage caused by an unsafe product (Dz. U. 2000 No. 22, item. 271 as amended.) and in accordance with Directive of The European Parliament and of the Council 2011/83 / EU of 25 October 2011.
  5. Return products must be sent to the following address: Grabsztyny 4/31 str., Jabłonna, together with the invoice, personal details and number of a bank account on which payment should be retuned.
  6. Goods can be returned via courier or insured postal delivery at the expense of the requesting.
  7. In case of return of goods, payment will be sent to the indicated bank account within 10 working days of receiving the shipment including all
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