The product having defects should be returned at the expense of the company Four’eMki to the address given above in section 1. The invoice must be attached to each returned good. In addition, please send information about the complaint via email firstname.lastname@example.org.
Defective product will be replaced with a new one. If it is not possible, the Client will get the refund for the good (together with the shipment costs) or new product will be offered.
Within 10 days of receiving the goods, the Customer has the right to withdraw from the contract without giving any reason, provided that the return goods are unused. In accordance with the Act of March 2nd 2000 referring to right of protection of certain consumer rights and liability for damage caused by an unsafe product (Dz. U. 2000 No. 22, item. 271 as amended.) and in accordance with Directive of The European Parliament and of the Council 2011/83 / EU of 25 October 2011.
Return products must be sent to the following address: Grabsztyny 4/31 str., Jabłonna, together with the invoice, personal details and number of a bank account on which payment should be retuned.
Goods can be returned via courier or insured postal delivery at the expense of the requesting.
In case of return of goods, payment will be sent to the indicated bank account within 10 working days of receiving the shipment including all